TOLL FREE (888) 963-9745
Cart 0

Faq

Buying and shipping

We don’t have a showroom, our warehouse is located in Atlanta, GA. 

Orders can be placed 24/7 on our website. Our guaranteed hours of operation for customer service are weekdays 8 a.m. to 5 p.m but we are often online to help outside those hours as well. Do contact us whenever it is convenient for you and we will reply promptly.

Yes! Our factory-direct prices are available to you regardless if you are a contractor or a homeowner.

We deliver anywhere in the continental US within 5-7 business days of placing the order.

Many of our valued customers from Hawaii, Alaska, Canada and the Caribbean set their shipping destination to the nearest port or border from where a freight forwarder finalizes their shipment.

If needed, we’re happy to recommend freight forwarders and modes of procedure based on our customers’ positive experiences. Please get in touch via our chat, phone, or (888) 963-9745 for assistance.

The easiest way to make sure your cabinets will look exactly how you imagined them is to order door sample. Door samples are fully refundable with your order for cabinets. Once you’re sure of your style we recommend getting a free room design . These two steps will let you know what your cabinets will feel and look like in context, as if they were already there.

We offer three methods of payment: Credit card, debit card, and wire transfer. For credit cards, we accept Visa, MasterCard, Discover, and American Express.

If your shipping state charges sales tax we charge it too, as all online businesses are required to do now.

How can I tell what the final price is?

Yes! We actually recommend ordering samples before buying your cabinets. It’s a great way to see the quality of our products and ensuring that the color you had in mind will match well with the rest of your kitchen. They are fully refundable with your cabinets order, ship free of charge, and you can find them here.

Yes! When you buy any cabinets from us, we will refund the entire door sample cost and you get to keep them; no need to send the samples back to us.

Depending on style and availability, we may be able to offer you replacement parts. We receive the cabinets in full sets from our manufacturers and are therefore normally only able to sell them that way as well.

It never hurts to check with one of our reps however, either via chat or by contacting us.

If the order has already shipped a 20% restocking fee will be applied and you will need to pay return shipping. If the cancellation request is received before the order has shipped a 10% processing fee may be applied. See our terms and conditions for full details.

Shipping is free with orders of $2400 subtotal or more! For any lower amount the cost of shipping will be calculated based on weight and destination.

Add any items of interests in your shopping cart and enter your shipping address to see the final price of shipping.

Shipping takes 5-7 business days depending on your shipping destination. Our warehouse is in Atlanta, GA. The closer you are to our location the faster shipping will be.

Most orders are shipped with LTL (Less Than Truckload) freight on pallets. Smaller orders (e.g. single cabinets) can usually be shipped via UPS Ground.

Yes! You should receive tracking information within 48 hours of purchase. You will find all information about your shipment in your account as well as via your provided email address.

Yes! We’re usually able to accommodate such requests with appointments made at reasonable time prior to pick up. The warehouse is located in Atlanta, GA. Directions will be provided upon request.

Yes! We work relentlessly to bring the best RTA cabinets to our customers at the lowest possible price. By selling direct to customers and not having a showroom we save on costs that we can then pass on to you. That is why we are comfortable offering a lowest price guarantee on our products.

If another company offers a lower price for the same products, we want to know about it. We will do our very best to offer you a better price. We also extend a guarantee to match the price of anyone else offering the same products as us. Full terms and conditions of our lowest price guarantee can be found here.